PRIVACY POLICY (valid from May 24, 2018)

This Privacy Policy describes the personal data we collect and explains how we collect and use it when you visit, shop with us, or otherwise provide your information to us. Our Privacy Policy and Terms and Conditions have been updated in order to make it easily understandable and to meet the EU regulations on data protection & privacy.


By using our Site or otherwise providing your information to us, you confirm that you understand the contents of this Privacy Policy as well as our Terms and Conditions. If you have any questions about how we collect, store or use personal data, please contact us:

If you have any objection to this Privacy Policy, you should immediately discontinue use of the website. Your privacy is very important to us.

In Silico (ISTOTA Maciej Nisztuk, Warszawa, 02-701, ul. Wojciecha Żywnego 18/97, Poland, REGON: 368116890, NIP: 5992941109) shall be the Personal Data Administrator.

By shopping on our web shop you provide us with certain information that allows us to identify users. This can include name, surname, invoice data, shipping details, contact information (email address and phone number). Whether you’re browsing, buying our products or using our services, make sure that you agree to this Privacy Policy as well as our Terms and Conditions, which will be binding for you.

We apply both technical and organizational measures required by Polish and EU law to ensure protection of personal data which are processed by In Silico, protection of personal data against making it available to unauthorized persons, taking over by unauthorized persons, processing in violation of the provisions of the law on personal data protection, change, loss or destruction.

Providing us with your personal data is voluntary, however, it is necessary in order to use the services offered by our online store. Remember to carefully read our Privacy Policy as well as our Terms and Conditions before using our services.

We collect and store certain information about you, for example when you

– use the site;

– search for / purchase / return goods to us;

– communicate with us via email or otherwise;

– sign up for our newsletters or to receive other marketing communications from us;

These include your name, e-mail address, telephone number, invoice address and shipping details. If you buy something on our website, we’ll get payment details and details about the products you have purchased as well as the ordering history. If you buy an e-voucher as a gift, you can voluntary provide us with an email address of its recipient. Remember that you can always use your own email address to receive an e-voucher.

We may also collect and store certain information as a result of your interaction with our Site, for example: technical information such as your time zone setting, the IP address used to connect your computer to the Internet, your computer or mobile device, browser type and version and your operating system and platform, login & registration date, products you viewed and searched for; page response times, errors, length of visits, page interaction information, email addresses or phone numbers used to contact our team.

Cookies policy

“Cookies” are bits of information that are automatically stored on your computer. If you do not want to have cookies on your system, you can set your browser to disable them. Please note, however, that if you decline cookies on our website, some functions may be limited or unavailable. We recommend that your browser settings accept cookies on our website to make it easier to use. They are used to remember when your device accesses the website and to remember your settings ( e.g. page language). If you don’t wish to enable cookies, you’ll still be able to browse the site.

We use

SESSION COOKIES: Session cookies will temporarily remember you and your shopping preferences. They do not enable us to identify you personally or collect any information about you permanently. Session cookies are deleted when you close your browser.

PERSISTENT COOKIES: Persistent cookies remember your preferences and help us to personalise your shopping experience with us. These remain on your browser unless your browser or you will delete them yourself.

THIRD PARTY COOKIES: Google Analytics cookies and other analytics enable us to collect data based on user activity on the site. This includes information such as the number of visits to the site, the number of orders placed and the number of pages visited. This data helps us to improve our services.

We use cookies to customize the site to the preferences of users, make it easier for you to navigate and use the website, and to ensure the security of your purchases. We do not store personal data or other confidential information in cookies.

Disabling and deleting cookies

Please note that if you disable cookies on the In Silico website, essential parts of the shop may not work. Instructions for disabling and deleting cookies can be found in the browser settings.

The information we collect enables us to

– process orders;

– deliver products;

– process payments;

– handle returns and exchanges of goods;

– to see if there was a problem with your use of our web shop;

– notify you about changes;

– with your consent, we process your data for marketing purposes (e.g. newsletter);

– improve and optimise our website;

– for statistical purposes;

– customise your experience;

– by receiving data about which products you browse and what products you buy, we get valuable information that allows us to improve and adapt our services to the requirements and preferences of our customers;

In Silico may entrust the processing of personal data to entities cooperating with In Silico, only for the purpose of carrying out transactions and orders, including delivery of goods purposes. We will not sell your personal information to any third party without your express consent.

What you can do

You have an access to and you can change information about you at any time. Do not hesitate to contact our team regarding this matter or with any other questions you may have. The browser you use may provide you with the ability to control cookies or other types of local data storage.

You can withdraw your consent for processing your personal information by In Silico. To do that, you are welcome to contact us to discontinue use of your personal data.

You can get access to the information we have about you. We will make these available to you within a maximum of 30 days from the date of your inquiry.

The personal data provided by you must be true, complete and accurate, you undertake to report any changes or modifications to them. If you share personal data of third parties, you agree to obtain their consent to this Privacy Policy, Cookie Policy and our Terms and Conditions.

You are solely responsible for any damage caused to our website, data administrators and third parties as a result of providing incorrect, inaccurate or incomplete information contained in the registration form (if applied).

In Silico is not directed to children under 13. If you learn that your minor child has provided us with personal information without your consent, please contact us.

The previous version of the Privacy Policy (valid until May 24, 2018) can be found at this address.